Becoming a client

What you experienced matters and you don't have to face it alone. Becoming a Tika client is free, protects you with legal privilege, and is entirely on your terms. Your report joins a collective working towards justice for everyone.

Before you register, we want you to know exactly what to expect. These short videos explain each step of the process, from creating your account through to what happens once your report is with our legal team.

Not sure if what happened to you qualifies? You're not alone in asking that question.
Tika co-founder Alison Mau walks you through who can register, how your information is protected, and what becoming part of the Tika collective actually means at every step.

Registering as a client

Overview of the registration process

Registration happens in stages, and you set the pace. This video walks through each step simply and clearly, so you know exactly what to expect before you begin. There is no rush, and no pressure.

Why we verify your identity

Identity verification protects you and every other client in the Tika system. This video explains why the step matters, what ID is accepted, and what to do if you don't have a standard document.

Why we ask about you

A few optional questions about who you are help Tika reach communities across Aotearoa that need this service most. This video explains what we ask, why it helps, and what we do with your answers.

Naming the person who harmed you

Naming a perpetrator is one of the most important parts of registration. This video explains what to share, what's optional, and the one thing to avoid doing publicly while your case is active.

Describing what happened

You don't need to share everything right now. This video explains the broad details Tika needs at this stage, what's optional, and how witnesses can help strengthen your case later.

You’re now a Tika client

Registration is done. This video explains what to expect from your dashboard, where to find support services in your region, and what being part of the Tika community actually means.

What happens next

When a match is found

A match means you are no longer alone in this. This video explains how Tika notifies you when a group forms, how your details stay protected, and the legal options your group can choose from.

Taking collective action

Three people. One shared experience. Real legal power. This video explains how groups work, how a qualified lawyer guides you through the process, and what collective action looks like in practice.

Not ready to take legal action?

You can still register with Tika even if you're not ready to move forward with legal action. By registering and reporting you'll know you've done something to make Aotearoa New Zealand a safer place

If you'd like to seek counselling, you have several options:

  • Free short-term counselling from the Ministry of Social Development (a government agency).

  • Free long-term counselling from ACC (another government agency).

  • Private, paid counselling from a psychologist (you can ask your GP for a recommendation).
  • You can access these options by contacting Safe To Talk 800 044 334 Text 4334 or visit www.safetotalk.nz

A close-up photo of hands providing support.